The smooth and efficient operations of clinics, hospitals, and other healthcare centers are essential for the delivery of high-quality healthcare services to patients. As such, publicly funded facilities require medical clinic managers who understand healthcare and administration to manage all administrative activities in a clinic.
These professionals often manage schedules and limited resources. In addition, they have the capacity to manage operation problems while implementing government policies or regulations.
The productivity of health facilities managers includes the tasks they complete and their ability to optimize overall health facilities activities. The professionals enable themselves and others to work efficiently.
With the help of the Team2Book Scheduling Automation, administrators can efficiently work while having time to concentrate on other administrative and medical tasks. This article explores how to measure medical clinic managers and administrators’ activity and how Team2Book can enhance overall efficiency in any healthcare facility.
Patient Satisfaction
Patient satisfaction is usually the focal point of any healthcare facility. Therefore, the performance of an administrator can be determined by the following:
Complaint Volume
Efficient communication, reduced wait times, and improved scheduling decrease the overall patient complaints, which underlines an administrator’s competence.
Staff Punctuality
Effective management from administrators ensures doctors, nurses, and other workers go to work on time.
Test Results Follow-up Management
A good administrator ensures that all tests results are delivered to the right health care professionnal in a timely and accurate manner.
Paperwork Management
A competent manager streamlines paperwork processing, reducing the likely problems patients may face from their insurers.
Clinic Availability and Service Expansion
Visionary administrators are always looking to increase the availability of healthcare professionals. Similarly, they look for ways to provide a diverse set of services that cater to different patients.
By extension, improved availability and service expansion should enhance accessibility to healthcare services.
Healthcare Personnel Satisfaction
The overall satisfaction of doctors, nurses, and other healthcare professionals affects how effectively a clinic or hospital operates. As such, it determines retention, recruitment, and patient care, which highlights how good a medical administrator is.
Using the Team2Book Availability Scheduling App can help drive up worker satisfaction, leading to better service delivery within any healthcare center.
Retention and Recruitment Support
Doctors and nurses who are satisfied with the environment and work culture of a healthcare facility are more likely to stay in that institution for a long time, leading to high retention rates.
With the help of Team2Book, doctors don’t have to worry as much about their schedule as it is automated, giving them more time to concentrate on making essential medical decisions. Having such a conducive work environment attracts other healthcare professionals to the facility, making it easy to employ different specialists.
Cost Management
In Canada and many other countries, doctors cover the cost of secretaries and office spaces. Therefore, using a scheduling tool like Team2Book should reduce the need to hire a dedicated worker responsible for managing calendars. It should allow the health facilities to maximize the use of its existing office space rooms.
Technology Adoption
The adoption of a technology like the Team2Book Availability Scheduling App is a step in the direction of embracing productivity tools. Scheduling with Team2Book would increase the likelyhood that the medical clinic already possesses other productivity tool such as an Electronic Health Records (EHRs), AI-based tools, and other modern communication options.
Manage Scheduling
A tool like the Team2Book gives doctors the flexibility to better manage their complex schedules. It gives access to their calendars via different devices.
Likewise, professionnals can see which assistant or nurse would be assisting them in the emergency room, during consultation or other specialized clinics.
Staff Satisfaction
Medical assistants and secretaries also deserve to be satisfied with their jobs just like doctors and nurses. An efficient manager can easily organize a workplace that keeps general staffers happy as follows:
- Through the use of technology, most aspects of a clinic’s processes are streamlined to support efficiency.
- Medical assistants and secretaries exposed to automation technology would use less time assigning office rooms, redirect patient or managing double bookings, and more time handling more productive tasks within a clinic.
Objective-based Performance Evaluation
Key performance indicators (KPIs) can help evaluate the performance of administrators. These KPIs include:
- Doctor satisfaction surveys;
- Technology adaptation success rate;
- Operational issue resolution rate;
- Healthcare facility occupancy rates.
On the other hand, incentives like salary increases or bonuses can encourage managers to continuously seek to enhance the overall effectiveness and efficiency of a hospital or clinic.
Using Team2Book to Enhance Managers’ Productivity
As seen earlier, there are so many ways of enhancing the productivity of medical clinic managers. One of the better ways of achieving this involves giving these professionals access to productivity tools like the Team2Book Availability Scheduling App.
Unlike other productivity tools, Team2Book is specially designed for medical clinics, and other healthcare centers. This tool is critical for facilities with limited office space, which is a common problem.
Benefits for Doctors and Nurses
Highlighted below are the benefits doctors and nurses enjoy by using Team2Book.
- Doctors have better control over the schedule and they can access it remotely.
- They know who they are going to work with ahead of time.
- Team2Book seamlessly integrates with other tools for doctors and nurses on their phones and other smart devices.
- Schedule management becomes transparent, eliminating the tendency for bias.
Other benefits of Team2Book include:
- Eases sharing of same offices across multiple professionals without conflict.
- Ensures professionals are always available for shifts.
- Allow staff to manage and modify availability where appropriate.
Administrators who key into using the Team2Book Availability tool save up to 70% time they spend managing scheduling, allowing them to manage other aspects of clinic administration.
Conclusion
There are various ways to measure medical managers’ productivity within a healthcare facility. Patient satisfaction is commonly used to assess complaint volume, staff punctuality, and other essential metrics.
Others look at healthcare personnel satisfaction, which consists of retention and recruitment support, cost management, technology adoption, and schedule management. The use of objective-based performance evaluation metrics can directly measure the performance of most medical clinic managers and administrators.
In particular, using the Team2Book Availability Scheduling app in a healthcare center can significantly enhance the performance of managers and the professionals and workers they manage.